Covid-19 Notice

COVID-19 Notice to Our Valued Customers

In order to keep everyone safe, we will be following CDC guidelines. We have hand washing areas and hand sanitizers placed throughout the greenhouses. We will be limiting the number of customers to 5 allowed in each greenhouse at a time. We are also following the appropriate social distancing guidelines. Therefore, it is suggested that only one person from a family comes to shop. Please bring a list and our staff will be glad to help you.

As much as we thrive on doing business in-person, with our customers hand-selecting their items, the current situation has forced us to look into another method of servicing our customers. With everything taken into account this spring, we have decided to roll out this updated website, with a focus on online shopping. This should allow us to provide you with the best customer service we can, while still adhering to the current social-distancing and other guidelines for in-person shopping. This curb-side, or “Farm”-Side pickup system will also give those who would not want to risk of unnecessary trips out into public the opportunity to purchase items just as they would any other spring.

If you go to our Shop Farm Stand page, you can make selections, add to your cart, and checkout as with any other online purchasing. All online sales will be made by credit card only in order to lower exposure of handling cash or checks. Once your order is made, you will receive a confirmation of your order, and we will begin processing your request. In fulfilling your order, we will make the best selections available as if you were in person shopping in our greenhouses. Please allow 24-48 hours to fulfill the order, and you will receive an updated message alerting you that your order is ready for pickup. The best way to communicate regarding an online order would be to reply to your confirmation email so that the conversation stays in one place for our staff. Also, while placing your order on this site, you will have an opportunity to create an account which will keep track of your orders for you.

When your come to pick up your order, we ask that you stay in your vehicle, but call (207)929-4068 with your Last Name & Order Number and a description of the vehicle you are in. Our staff will gather your order and load it in to your vehicle. If necessary, substitutions can be made, but after you take ownership of your items, they will not be returnable.

We also have many items not on the site, so if there is something else you are looking for, please call or email: kim@frugalfarmers.com

Currently, we are selling compost and mulch for pickup or delivery. Please call ahead and we will accept payment over the phone

Thank you for your understanding on this issue, we want to ensure the well-being of our customers as well as our staff in these challenging times, and we are looking forward to seeing each and everyone of our loyal customers. 

Gardening is great for the soul.

Please let us know if you have any questions.

Phone: (207) 929-4068

Online sales email: kim@frugalfarmers.com

 

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